Existing dealers can place an order by: emailing orders@skil-care.com, calling customer service at (800) 431-2972 or faxing to (914) 963-2567. We also accept EDI transmissions. For consumers, visit our dealer page on the menu bar above to initiate a dealer search. Choose a dealer and contact them directly to place your order.

For non participants, orders received via email will receive email confirmation; orders received via fax will receive fax confirmations; and EDI orders will receive EDI confirmations.

Tracking numbers are also included in automatic shipment notifications when enrolled in email notifications. If you are unable to access your tracking number, please contact Customer Service.

– All returns must have an RA number (returned authorization number).
– Full credit will be allowed for returns of defective merchandise within the warranty period.
– Skil-Care retains the right to repair or replace a defective item.  If a replacement is requested, the replacement will only be shipped to the original shipping location.
– All other authorized returns will be subject to a 20% restocking charge.
– All returns must be in original packaging and be received in a new and resalable condition.
– There may be additional charges if repacking of the merchandise is required.
– No return for non warranty items will be accepted after 90 days elapse.

If you are having trouble logging in, click on “Forgot Password” and the designated email on file will receive an email with the customer number and password. If you continue to have trouble contact customer service at 1-800-431-2972 or email customerservice@skil-care.com

You can obtain both of them by emailing Skil-Care’s Art Director, Justin Denenberg at jdenenberg@skil-care.com. Please provide a list of products and we will email you a dropbox link to download the images

Please contact Skil-Care’s Art Director, Justin Denenberg at 1-800-431-2972 ext 223 or email jdenenberg@skil-care.com.